Sales Associate - Village Vapes

Location: Village Vapes

Job Type: Full-Time/Part-Time

About Us:

Welcome to Village Vapes! We're not just a smoke shop; we're a community hub for all things cannabis, vapes, and smoking accessories. Our mission is to provide exceptional service and a welcoming atmosphere for our customers. We’re looking for a dynamic Sales Associate to join our team and help us continue to deliver top-notch service and knowledge to our valued clientele.

Position Overview:

As a Sales Associate at Village Vapes, you’ll be the face of our store, providing an outstanding customer experience while showcasing your extensive knowledge of cannabis, vapes, and smoke shop goods. We’re looking for someone with an outgoing personality who can connect with customers, promote our products with enthusiasm, and contribute positively to our team environment.

Key Responsibilities:

• Customer Engagement: Greet customers with a friendly and positive attitude. Assist them in finding the right products based on their needs and preferences.

• Product Knowledge: Maintain a deep understanding of our products, including cannabis strains, vape devices, and smoking accessories, to offer expert advice and recommendations.

• Upselling: Identify opportunities to upsell products and enhance the customer experience. Suggest related items and promotions to maximize sales.

• Store Presentation: Ensure the store is clean, organized, and well-stocked. Assist with merchandising and inventory management.

• Team Collaboration: Work closely with your team to create a supportive and energetic work environment. Share insights and feedback to improve store operations and customer service.

Qualifications:

• Outgoing Personality: Must have a personable and engaging demeanor with the ability to build rapport with customers.

• Positive Attitude: Approach every interaction with enthusiasm and a can-do attitude.

• Knowledge of Products: Familiarity with cannabis, vape products, and other smoke shop goods is highly desirable. Willingness to learn and stay updated on industry trends is essential.

• Sales Skills: Proven ability to upsell and drive sales through effective customer engagement.

• Customer Service: Prior experience in retail or customer service is a plus, but not required. A passion for helping people and delivering excellent service is key.

What We Offer:

• Competitive hourly wage plus performance-based incentives.

• Employee discounts on store products.

• Opportunities for growth and advancement within the company.

• A fun, supportive work environment where your ideas are valued.